AI-generated emails are only useful if they sound like something you would actually send.
Vega can already use the context of a specific email thread, client relationship, or meeting when helping you draft a response. But your writing style is not limited to one thread or one client.
You may prefer:
short paragraphs instead of bullet points
a warmer tone with long-time clients
a more formal tone with prospects
a specific opening or closing line
certain phrases you like or dislike
Without Memories, you may have to repeat those preferences every time.
Memories help solve that problem by allowing Vega to retain durable writing preferences and use them again when they are relevant.
The goal is not to train the AI. The goal is to make Vega progressively more aligned with how you communicate.
Emails in Vega
There are two main categories of emails in Vega.
Meeting-related emails
These are part of your meeting workflow, including:
pre-meeting reminder emails
post-meeting follow-up emails
These emails can be customized from the Meeting types tab in your Vega settings.
Day-to-day communication
These are the emails you draft and reply to outside the meeting cycle.
You can use Vega for these emails in several places:
the Vega chat (read article: Chat threads)
the Vega Outlook plugin (read article: Vega Outlook plugin)
the Vega Gmail assistant (read article: Vega Gmail assistant)
automatic email drafts (read article: Email replies)
This includes drafting replies, polishing messages, and helping you think through how to respond.
What Memories are
A Memory is a saved instruction, preference, or fact that Vega can retrieve later when it determines that context would improve the output.
For writing style, Memories are especially useful because they allow you to give Vega feedback once and have that feedback influence future drafts.
Examples:
“I prefer short paragraphs instead of bullet points.”
“When I write to new prospects, use a more formal tone. Save this for next time.”
“When I write to long-time clients, keep it warm and direct.”
“My preferred writing style is to explain recommendations clearly and avoid jargon.”
“Always open my emails with ‘I hope you’re doing well’ and close by asking if they have any questions.”
These are not prompts you need to repeat every time. Once saved, Vega can reuse those preferences when they are relevant.
How to create a writing-style Memory
Memories are created through natural language.
You do not need to go to a special settings page or fill out a form. When you are working with Vega, you can simply tell it what to remember.
You can do this from:
the Vega chat
the Vega Outlook plugin
the Vega Gmail assistant
For example, after Vega drafts an email, you could say:
“Update this email with a friendlier opener and a warmer close. Also, remember that when writing to clients, I like a friendly opener and a warm, professional close.”
If Vega identifies that instruction as a durable preference, it can save it as a Memory and use it again in future drafts.
How you know a Memory was added
When Vega adds a Memory, you will see a confirmation.
You’ll also receive a confirmation email from Vega showing the new Memory that was added, along with a list of the writing-style Memories Vega has saved for your account so far.
This gives you visibility into what Vega is remembering and helps ensure that writing-style preferences are not saved silently in the background.
A practical way to think about it
Vega can use the email thread to understand the context of the conversation.
Memories help Vega understand how you want the response to sound.
Together, they help Vega draft emails that are more relevant, more consistent, and closer to how you would have written them yourself.