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Redtail

Updated over 5 months ago

Linking your Redtail with Vega dramatically enhances results for client-related queries in the chat or for background outputs (meeting notes or email response drafts for example). Vega will access details in your Redtail as well as tasks and notes.

Vega can also create or modify entities. For example, after a meeting, Vega can create notes, and suggest contact changes and new tasks that you will be able to push to your Redtail. As another example, as your conversation with a client progresses by email, Vega can identify tasks and status and suggest updates to be pushed to Redtail.

Contact information presented on the Contacts page is view-only for contacts imported from Redtail. The same goes for notes and tasks imported from Redtail on the Notes page and on the Tasks page. Data synchronization goes one way in these contexts: from Redtail to Vega. Redtail should be considered as the source of truth.

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