Scheduling is one of the most common follow-up steps in client service.
A client may ask for time by email. A next meeting may be discussed during a review. A reminder email may need to include a rescheduling link. A follow-up email may need to reference the next appointment.
When Calendly is connected to Vega, Vega can use your Calendly event types, links, availability, and location settings to make those scheduling workflows faster and more accurate.
Connect your Calendly integration
To connect Calendly to Vega:
Go to the Integrations page in Vega
Find Calendly
Click Connect
Once connected, Vega can retrieve your Calendly event types and use them across different parts of the platform and features.
This includes:
event type names
event durations
scheduling links
available times
location options
rescheduling links
cancellation links
This allows Vega to understand not only that a meeting needs to be scheduled, but also which type of meeting is most relevant.
Event types and links
Your Calendly event types are the foundation of the integration.
For example, you may have event types such as:
15-minute financial planning call
30-minute client review
introductory meeting
annual review
When Vega drafts an email or suggests a Calendly event, it can use the context of the conversation to determine which event type makes the most sense.
This is useful in several places.
Automatic email drafts
When a client emails you asking to schedule time, Vega can use your Calendly availability and event types when drafting the response.
Instead of only looking at your Outlook or Google calendar, Vega can also account for your Calendly setup. This helps Vega suggest the right type of meeting and avoid proposing times that do not match your actual availability.
Pre-meeting reminder emails
When Vega drafts pre-meeting reminder emails, it can include useful Calendly information when available, such as:
rescheduling links
cancellation links
event-specific details
This helps reduce back-and-forth when a client needs to adjust the meeting.
Post-meeting follow-up emails
The same applies after a meeting.
If a next step involves scheduling another meeting, Vega can include relevant Calendly details in the follow-up email when appropriate.
Calendly event suggestions
Vega can also suggest Calendly events directly.
This can happen in several places:
post-meeting suggestions
the Vega Outlook plugin or Gmail assistant
the Vega chat and Push-to-Talk
Post-meeting suggestions
If the next meeting is discussed during the current meeting, and it is reasonably clear that the advisor and client agreed on a time and location, Vega can suggest creating the Calendly event.
Vega will try to pre-fill the key fields, including:
event type
start date and time
invitee email
location
meeting details
You can then review the suggestion and confirm it, similar to how you review a CRM note, task, workflow, or contact update.
Once confirmed, Calendly handles the normal scheduling flow, including the calendar invitation, reminders, and any other pre-meeting workflow configured in your Calendly account.
Email plugins
You can also create Calendly event suggestions from the Vega Outlook plugin or the Vega Gmail assistant.
For example, if a client emails:
“Can we schedule a 30-minute call next Thursday afternoon?”
You can ask Vega to help schedule the meeting. Vega can identify the right Calendly event type, check your availability, and prepare the event details for review.
Vega chat and Push-to-Talk
The same can be done from the Vega chat.
For example, you could type or dictate:
“Create a Calendly event for John Smith next Tuesday at 2PM for a 30-minute planning call.”
Vega will then prepare the Calendly event suggestion and pre-fill the relevant fields based on your Calendly setup.
What to know before syncing
Vega will not let you submit a Calendly event if required information is missing or if the event does not match your Calendly configuration.
A few examples:
If the time you select is not available on your calendar, the event will fail to submit and Vega will let you know.
If the selected event type does not support the location kind you chose, the event cannot be created.
If the event is an outbound call, the phone number must be formatted correctly, including the country code.
For example, if the invitee is in Ireland, the phone number should begin with +1.
This is important because Vega is creating the event through Calendly’s system. That means the event must follow Calendly’s rules for event types, availability, locations, and phone number formatting.
A practical example
Let’s say you have two Calendly event types:
Plan review meeting (15 min)
Plan review meeting (30 min)
Both may support several location kinds, such as:
Outbound call
Zoom conference
Microsoft Teams conference
But another event type, such as “Quick connect (15 min),” may not have a location configured in Calendly.
In that case, selecting “Outbound call” for that event type would not work, because Calendly does not recognize that location option for the event type.
To fix this, you would either:
add the correct location option to that event type directly in Calendly, or
select another Calendly event type that already supports that location kind
This is why keeping your Calendly event types clean and up to date is important. Vega can only create events that match the configuration available in your Calendly account.
How this fits into your workflow
The Calendly integration helps Vega move from identifying a scheduling need to preparing the actual scheduling action.
It supports:
client scheduling requests by email
pre-meeting reminders
post-meeting follow-ups
post-meeting suggestions
chat-based scheduling requests
voice-based scheduling requests through Push-to-Talk
You remain in control. Vega prepares the scheduling suggestion, but you review and confirm before anything is created.



