To check the status of your integrations with Vega, visit the Integrations page.
There are four types of integration statuses with Vega:
Grey dot: Your account is not connected to Vega.
Light green dot: Your account has just been added. Data is syncing in the background, which may take a moment. You can proceed with Vega while your account is syncing in the background.
Green dot: Your integration is healthy and fully operational.
Red dot: Your integration is broken. To fix this, remove and re-add the integration or reach out to [email protected].
How could my integration become “broken”?
Password reset: After resetting your password, Vega may become disconnected. Please re-enter your credentials.
Time-based disconnection: Integrations can expire after a set period, necessitating a manual reconnection to Vega (e.g., Wealthbox).
Authentication problems: Difficulty in authorizing Vega to access external platforms, which may require re-entering credentials or re-authorizing access.
Compatibility issues: Updates or changes in external platforms that may impact integration functionality.